It's been a good run. We've have laughed, we've cried, we've... ok, mostly just cried. What's up with evite? I swear, the only thing that the evite does is make the service worse.
The last Seattle Anti-Freeze
event was the last straw. A few days before the event, messages we tried to send would silently fail. When your best selling days are within a few days, this is a big deal. The tipping point, however, was after the event: we could no longer export our guest list. We depending on exporting in order to drop people as they wish and to add new guests. So, that was it for evite.
After playing around with far too many services, I decided to use pingg.com. The designs are clean and simple - a big step up up from evite's cluttered interface. RSVPing is simple, and at no point does pingg try to force guests to register to do basic tasks like inviting their friends. It's missing a few features, like the ability for guests to remove themselves from the invitation (they do, however, support the ability to block someone which is sort of the same thing). I have a few little complaints, here and there, but all around pingg is a much better service than evite.
There's just one issue: people don't get it. RSVPs on all sides (yes, no, and maybe) have dropped significantly since leaving evite. I'm not sure if people are mistaking pingg invitations for, say, an invitation to join another annoying web 2.0's service, or if it's just getting lost in their email box. Either way, RSVPing is way down.
I heard so many people state that evite has no switching costs. Not true. The switching costs are huge and possess a scary unknown factor: Will people RSVP or not?